Shipping policy

Orders are processed within 24 hours.

Please note that orders may take up to 20 to 30 business days to arrive, depending on the final destination of the order.

Delivery might be delayed during festive period due to high volume of orders.

Shipping charges will be calculated at check out. Shipping charges may vary during the year.

Once an order is placed, an email with tracking information would be sent to you when your order has been shipped.

WHAT YOU NEED TO KNOW

  • Shipping fees varies depending on destination of recipient.

  • Taxes are included in the price of the product for multiple countries, no additional taxes are due or calculated at checkout. Some orders may incur additional duties fees which vary from country to country, if the total value of an order surpasses a certain value.

  • These fees are government related and out of Territory 9's control. We are not responsible for these fees. If you do not see any taxes at checkout please contact us at support@territory9.com to confirm with our team prior to purchase should you believe you have taxes to pay.